Icons not appearing - phone randomly switches off
Hi ,
my phone just randomly switches off. Struggles to switch back on. Eventually when it turns on , the app icons wont show. What do i do ?
iPhone 11, iOS 15
User profile for user:
AnnieL2
User level:
Community Specialist
Greetings Jadevanniekerk1,
We understand that your iPhone is restarting unexpectedly and when it happens, the Home screen and folders are missing app icons.
When your iPhone does the restart, are you seeing a spinning gear or Apple logo? Here are also a few steps to take - If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly
When it happens that your iPhone shows blank icons, what are you having to do to solve it? For example, does a manual restart bring them back, do you typically wait and the icons will eventually populate or something else?
Thanks.