I just received a message on my iPhone my id was being used for purchase of a new device. I am NOT purchasing a new device

I just received a message on my iPhone that my id was being used for purchase of a new iPad or iPhone. I am not purchasing anything new. THe window did not give me any option except to hit ok. What do I do now??

iPhone SE, iOS 15

Posted on Feb 6, 2022 8:51 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2022 12:25 PM

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Security and your Apple ID.   *


Device and Data Access when Personal Safety is At Risk    -


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *

1 reply
Question marked as Top-ranking reply

Feb 6, 2022 12:25 PM in response to 241dam

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Security and your Apple ID.   *


Device and Data Access when Personal Safety is At Risk    -


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I just received a message on my iPhone my id was being used for purchase of a new device. I am NOT purchasing a new device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.