Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why won’t my phone update

Why won’t my phone update

iPhone 11, iOS 14

Posted on Feb 6, 2022 7:04 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2022 7:13 PM

macy172 Said:

"Why won’t my phone update"

-------


Why the Issue?

Either there is an issue connecting to Apple's Servers, or you may not have the space to do so. So, start by seeing if you can perform this through use of a computer. Use my User Tip:  Update your iPhone Using a Computer - User Tip

2 replies

Feb 6, 2022 7:12 PM in response to macy172

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software UpdateIf there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • Ensure that you do not have a beta profile installed from a previous version
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Why won’t my phone update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.