Hi, my child accidentally overpaid for an app and then unsubscribed from that overpayment. When through the link supportapple.com and when I do everything, it says that it is not possible to return the money because there is no bill. Is there any way to get my money back?
iPhone 8 Plus, iOS 14
Welcome Dzenan227,
Thank you for using Apple Support Communities. Based on your post, you'd like a refund for content purchased through the App Store.
You came from resource: Request a refund for apps or content that you bought from Apple
(You should be able to go to the Report a Problem website to sign in and send in the request.)
To make sure we're on the same page, you do not have the original receipt for this purchase in your email? We ask because the steps for a refund request can be done through the 'Report a Problem' link at the bottom of that email. If you can locate the email receipt, try selecting on 'Report a Problem' there and follow the steps to complete the refund request process.
For additional help, it might be best for you to contact Apple Support: Get Support
Wishing you well, take care.
Refound
