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Iphone X screen broken and can't get into itunes

hi there,


My iphone x says screen disabled please connect to itunes


when i try that it won't recognize my device because phone must be locked and i can't unlock and press trust


don't want to lose any pics and data but don't know what to do


thoughts?


Jules

iPhone X, iOS 15

Posted on Feb 7, 2022 8:50 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2022 9:27 AM

julescosmo wrote:

hi there,

My iphone x says screen disabled please connect to itunes

when i try that it won't recognize my device because phone must be locked and i can't unlock and press trust

don't want to lose any pics and data but don't know what to do

thoughts?

Jules

Recovery mode If you forgot your iPhone passcode - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 7, 2022 9:27 AM in response to julescosmo

julescosmo wrote:

hi there,

My iphone x says screen disabled please connect to itunes

when i try that it won't recognize my device because phone must be locked and i can't unlock and press trust

don't want to lose any pics and data but don't know what to do

thoughts?

Jules

Recovery mode If you forgot your iPhone passcode - Apple Support

Iphone X screen broken and can't get into itunes

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