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I have been being charged 9.99 a month and I don’t know why and want to cancel

iPhone 11, iOS 15

Posted on Feb 7, 2022 10:02 AM

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Question marked as Top-ranking reply

Posted on Feb 7, 2022 10:06 AM

See instructions in How to cancel a subscription from Apple - Apple Support

Another possibility is that it is a charge for upgraded iCloud storage plan. Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in: Downgrade or cancel your iCloud+ plan - Apple Support


If the above doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 7, 2022 10:06 AM in response to Curlymaye

See instructions in How to cancel a subscription from Apple - Apple Support

Another possibility is that it is a charge for upgraded iCloud storage plan. Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in: Downgrade or cancel your iCloud+ plan - Apple Support


If the above doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


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