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Level 1

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Can’t reset password

Can’t reset password on MacBook

Posted on Feb 7, 2022 4:33 PM

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Level 10

188,424 points

Posted on Feb 7, 2022 5:03 PM

Fben1968 wrote:

Can’t reset password on MacBook

Admin password—

Reset your Mac login password - Apple Support

Change or reset the password of a macOS user account ...

If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see https://discussions.apple.com/thread/250256208

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