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Apple music sync

Hi.

I used apple music on two devices (Macbook and Iphone). My subscription expired and when I bought it again, I faced a problem with synchronization music between devices. Everything is correct on Macbook, but there is empty playlist on the Iphone. Also, if I try to add music on the Iphone, it doesn't appear in my playlist, it is still empty.



https://youtu.be/vuDz52WuD-c

iPhone 13 Pro Max, 15

Posted on Feb 8, 2022 2:40 AM

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5 replies

Feb 9, 2022 6:30 AM in response to erikgnatjuk

Hello erikgnatjuk,


Thanks for using Apple Support Communities! It looks like you're having an issue since renewing your Apple Music subscription after it expired, and we'd like to do what we can to help.


First, have you restarted your iPhone since noticing this happening? If not, go ahead and do that, as a restart can resolve unexpected issues.

Restart your iPhone 


Next, is Sync Library enabled on both of your devices? This feature is what syncs your music between devices, and might need to be enabled again.

Turn on Sync Library with Apple Music


This article can also help:

If songs are missing from your music library after you turn on Sync Library


Take care!

Feb 9, 2022 8:30 AM in response to erikgnatjuk

Hey erikgnatjuk,


Thanks for the reply and trying those steps.


It sounds like the previously downloaded music from the Apple Music catalog was removed when the subscription expired. This is expected, as the Apple Music catalog data is only available while a subscription is active, as shown here:

How to cancel a subscription from Apple

Scroll down to the section titled "About canceling subscriptions from Apple".


After you re-add music from the catalog, you can recreate your removed playlists.

How to make a playlist in the Apple Music app


Cheers!


Apple music sync

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