My speaker doesn’t work when making or receiving calls on my iphone7

Hello GardinerPG,

From your post it appears that you are having a problem hearing on calls.

The article that you came from, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker, has great steps to take if this happens.

If the issue continues, let's try and isolate it further.

Make sure the Set the ring/silent switch is set to ring.

Tap on Settings > Accessibility > Audio /Visual.

Slide the audio volume balance slider all the way to the right.

Listen to the device speaker.

Repeat the steps above, changing the audio volume balance slider to the left instead.

Listen to the device speaker.

If no sound plays or if the sound is distorted or muffled, it's likely the device is experiencing a hardware issue. 

When you're done testing, be sure to return the audio volume balance slider to its previous setting. 

Cheers.

Hello GardinerPG,

From your post it appears that you are having a problem hearing on calls.

The article that you came from, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker, has great steps to take if this happens.

If the issue continues, let's try and isolate it further.

Make sure the Set the ring/silent switch is set to ring.

Tap on Settings > Accessibility > Audio /Visual.

Slide the audio volume balance slider all the way to the right.

Listen to the device speaker.

Repeat the steps above, changing the audio volume balance slider to the left instead.

Listen to the device speaker.

If no sound plays or if the sound is distorted or muffled, it's likely the device is experiencing a hardware issue. 

When you're done testing, be sure to return the audio volume balance slider to its previous setting. 

Cheers.

Hello GardinerPG,

From your post it appears that you are having a problem hearing on calls.

The article that you came from, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker, has great steps to take if this happens.

If the issue continues, let's try and isolate it further.

Make sure the Set the ring/silent switch is set to ring.

Tap on Settings > Accessibility > Audio /Visual.

Slide the audio volume balance slider all the way to the right.

Listen to the device speaker.

Repeat the steps above, changing the audio volume balance slider to the left instead.

Listen to the device speaker.

If no sound plays or if the sound is distorted or muffled, it's likely the device is experiencing a hardware issue. 

When you're done testing, be sure to return the audio volume balance slider to its previous setting. 

Cheers.

Hello GardinerPG,

If you have gone through the steps outlined previously, and are still having an issue, we would recommend that you Contact - Official Apple Support

They are going to be in the best position to assist further.

Cheers.