Mail app is crashing

Hey TomerG,

We understand the Mail app unexpectedly closes when receiving a certain email. We suggest following the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.

If the steps do not help, we'd like to ask you some questions that may help you get additional answers.

• Do you have multiple email accounts set up on the iPhone? If yes, does this happen with just one, or multiple?
• Do you know if the email has an attachment? Are you able to access it via webmail?
• If you're getting an error before it closes, provide us the exact message.

Take care.

Hey TomerG,

Since the issue is related to iPhone Mail app, make sure the latest software version, iOS 15.3.1 is installed: Update your iPhone, iPad, or iPod touch. The article provides steps on backing up your iPhone and installing the latest software version.

Best wishes.

Hello TomerG,

If you have deleted the email account and added it back, and also deleted and reinstalled the Mail app, we suggest contacting Apple Support: Get Support.

Best regards.