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Level 1

4 points

can't unlock my Macintosh HD

It's says my Macintosh HD is encrypted and when I try to unlock it says " problem detected can't unlock". I've tried to deactivate FileVault but only Macintosh HD-data shows up as Not activated?

hope you geniuses can help meeee thanks

MacBook Pro 13″, macOS 10.14

Posted on Feb 8, 2022 1:37 PM

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I turned on/off the FileVault to reset my password and I still cannot access the Macintosh HD I have a MacBook Pro for my job and over 80 GBs of my hard drive is tied up with Other Volumes. I saw one solution advising to mount the Macintosh HD - Data, but it prompts me for a password. I did not have one and reset it by turning off, then on, the FireVault to reset and give me a new password. The MacBook won't recognize this password either. I need help so I can actually utilize the storage space on this.
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Cannot unlock "Macintosh HD - Data" disk Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". I tried entering my user login password and my iCloud (Apple ID) password. But none worked. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. I also have 3 Macintosh HD - Data disks for some odd reason. After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. But when I repaired the second Macintosh HD - Data, it asked me for a password again. I just cancelled and the reparation cancelled. So, I exited MacOS Recovery and the same prompt came. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." Please help.
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Sharhari

Level 5

6,293 points

Feb 8, 2022 9:21 PM in response to alineLox

See: How to repair a Mac disk with Disk Utility - Apple Support

Hope it helps.

can't unlock my Macintosh HD

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can't unlock my Macintosh HD

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