Hi I had issues with my debit card and had to get a new one, my apple account says its been disabled and I need to know how to work out this problem, I've had this account for years and need to update new payment method
iPhone 13 Pro Max, iOS 15
If this is in the iTunes/App Store, see the 3rd link.
See the Apple Support article(s) below.
If your Apple ID is locked or disabled - Apple Support. *
If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support. *
See the Apple Support article(s) below.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
If this is in the iTunes/App Store, see the 3rd link.
See the Apple Support article(s) below.
If your Apple ID is locked or disabled - Apple Support. *
If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support. *
See the Apple Support article(s) below.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
If this is in the iTunes/App Store, see the 3rd link.
See the Apple Support article(s) below.
If your Apple ID is locked or disabled - Apple Support. *
If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support. *
See the Apple Support article(s) below.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
https://twitter.com/AppleSupport. -
Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.
My account has been disabled, I need help to know how to restore it
