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Unable to use Face ID

Face ID not working, something to do with camera

iPhone XS, iOS 15

Posted on Feb 9, 2022 1:37 AM

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Question marked as Best reply

Posted on Feb 9, 2022 2:13 AM

Try a force restart:

Force restart an iPhone with Face ID

To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

1 reply
Question marked as Best reply

Feb 9, 2022 2:13 AM in response to Papacoops51

Try a force restart:

Force restart an iPhone with Face ID

To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

Unable to use Face ID

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