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Level 1

8 points

Is there a way to unlock a MacBook Pro?

My sister has Alzheimer's and has been locked out of her new MacBook Pro because the password she entered wasn't correct. I guess she tried too many times and was locked out. She doesn't have the receipt and doesn't remember where she purchased it. This has also happened to the 3 other computers she has. Please help!

Posted on Feb 9, 2022 5:06 AM

Best reply

Level 7

24,065 points

Posted on Feb 9, 2022 6:50 AM

https://support.apple.com/en-us/HT202860

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Is there a way to unlock a MacBook Pro?

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