app store app crashing
Have the notification that two of my apps have 'updates' available, but when I launch the app store (MBP 16 2019, mac os Monterey 12.1) it immediately crashes. Any suggestions? Thanks in advance.
MacBook Pro 16″, macOS 12.1
Have the notification that two of my apps have 'updates' available, but when I launch the app store (MBP 16 2019, mac os Monterey 12.1) it immediately crashes. Any suggestions? Thanks in advance.
MacBook Pro 16″, macOS 12.1
TomB01,
Thanks for the screenshot. We'd still want to check the date and time or see if this might be a connection issue just to rule this out.
Still not working? Let's try these steps:
Keep us posted on the results.
TomB01,
Thanks for the screenshot. We'd still want to check the date and time or see if this might be a connection issue just to rule this out.
Still not working? Let's try these steps:
Keep us posted on the results.
Hey there,TomB01!
Thanks for using Apple Support Communities! We understand that you've been unable to update some of the apps you have from the App Store on your Mac.
Here's a suggestion to help you narrow down why this might be happening: If you can't connect to the App Store, iTunes Store, or other Apple services. You'd want to follow each section including checking the date and time or even trying a different internet connection. If it doesn't help, then use the link included to contact Apple Support.
Take care!
No, it's not that I can't connect, it's that the app store crashes on opening. Happens every time I try to open it. See attached jpg of the screen:
Hmmm, safe mode worked, no crash, then when I restarted after safe mode also no crash. Was skeptical, as I don't actually ha e any login items defined. Oh, well. thanks for your assistance.
TomB01,
Awesome to hear it's resolved!
Have a wonderful day.
app store app crashing