Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad is locked

I bought an ipad 6 and started using it with my i cloud and today i formatted it to empty it and when i entered my i cloud it doesn’t work and says icloud lock and wants me to enter an icloud that belongs to the original owner who sold the ipad to me i guess.. but i dont have contact with the man what should i do!!!!

Posted on Feb 9, 2022 12:47 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2022 12:58 PM

Unfortunately, you will not be able to use this iPad, unless the original owner removes their Apple ID from it. If you can't contact them, then you will need to find out how you can get a refund from where you bought it from.


There is nothing anyone here, nor Apple can do to assist you with this.

1 reply
Question marked as Top-ranking reply

Feb 9, 2022 12:58 PM in response to shams260

Unfortunately, you will not be able to use this iPad, unless the original owner removes their Apple ID from it. If you can't contact them, then you will need to find out how you can get a refund from where you bought it from.


There is nothing anyone here, nor Apple can do to assist you with this.

Ipad is locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.