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My number is not connected to the phone and I can receive calls or make calls

How can I make outgoing calls/texts and receive incoming calls/texts on new device? It's not working

iPhone 13 Pro Max, iOS 15

Posted on Feb 10, 2022 7:39 AM

Reply
Question marked as Apple recommended

With the phone on, take out the SIM card and put it back.

see also

Go through the various suggestions in the support article below but if they don't help, and your network carrier can't help, then  contact Apple Support for further investigation.

Support article:

https://support.apple.com/en-us/HT201415

or: contact Apple Support 

Posted on Feb 10, 2022 8:05 AM

1 reply
Question marked as Apple recommended

Feb 10, 2022 8:05 AM in response to TeressaShort

With the phone on, take out the SIM card and put it back.

see also

Go through the various suggestions in the support article below but if they don't help, and your network carrier can't help, then  contact Apple Support for further investigation.

Support article:

https://support.apple.com/en-us/HT201415

or: contact Apple Support 

My number is not connected to the phone and I can receive calls or make calls

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