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Hi

My iPod not charging,I check with other charger also.just one week before I purchased. iPod pro 12.9 5g


iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Feb 10, 2022 8:58 AM

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Question marked as Best answer

Hi Sasi6168,

Welcome to the Apple Community.


Apple support have an article onlin that may help :-)


If your iPhone or iPod touch won't charge

If your battery won't charge or charges slowly, or if an alert message appears, learn what to do.

https://support.apple.com/en-us/HT201569


Hope this works for you.

___________________________________________________


If you still need help after trying everything in the above article:


You might want to take the iPod to an apple Store:

a Genius Bar reservation is recommended:

https://www.apple.com/retail/geniusbar/


OR

There is a "Get Support" link top Apple at top right ion this discussion page


OR

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232 


All the best :-)

Posted on Feb 10, 2022 8:41 PM

1 reply
2 replies
Question marked as Best answer

Feb 10, 2022 8:41 PM in response to Sasi6168

Hi Sasi6168,

Welcome to the Apple Community.


Apple support have an article onlin that may help :-)


If your iPhone or iPod touch won't charge

If your battery won't charge or charges slowly, or if an alert message appears, learn what to do.

https://support.apple.com/en-us/HT201569


Hope this works for you.

___________________________________________________


If you still need help after trying everything in the above article:


You might want to take the iPod to an apple Store:

a Genius Bar reservation is recommended:

https://www.apple.com/retail/geniusbar/


OR

There is a "Get Support" link top Apple at top right ion this discussion page


OR

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232 


All the best :-)

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