iphone will show 4g , but won't go to wifi. Settings show the wifi connected.

How can I get the phone to use wifi instead of 4g? It started this 5 days ago.

Have powered cycled the phone, and the latest ios.

iPhone 7, iOS 15

Posted on Feb 10, 2022 9:51 AM

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Posted on Feb 10, 2022 10:06 AM

The problem is solved. Turned off the VPN on the cell service. Problem went away.

Thanks


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iphone will show 4g , but won't go to wifi. Settings show the wifi connected.

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