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I can’t update or download anything. Because my phone is disabled? Can u help me out

iPhone XR, iOS 15

Posted on Feb 10, 2022 1:27 PM

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Posted on Feb 10, 2022 8:16 PM

See the instructions here, If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support you will need to contact Apple to resolve the issue.

5 replies

Feb 10, 2022 8:38 PM in response to Thaek

Thaek Said:

"Iphone: I can’t update or download anything. Because my phone is disabled? Can u help me out"

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Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

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