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Trying to download free app from apple store on phone. Keeps saying this is the first time I’m using iTunes Store, review to create an iTunes account. Asks for password. I enter Apple ID password and it puts me back a the same message: first time using iTunes, review to create an account. How do I get out of this loop?
Hello jmrusch,
Thanks for reaching out using Apple Support Communities!
We understand you're unable to get past a review screen in order to use the iTunes Store on your device.
We see you viewed the Apple Support page to Sign in with your Apple ID - Apple Support
Have you tried restarting your device then trying again to complete the process?
Which exact OS version are you using when this happens? Do you have any pending updates?
We hope a normal restart can help quickly resolve this.
Cheers!
Hello jmrusch,
Thanks for reaching out using Apple Support Communities!
We understand you're unable to get past a review screen in order to use the iTunes Store on your device.
We see you viewed the Apple Support page to Sign in with your Apple ID - Apple Support
Have you tried restarting your device then trying again to complete the process?
Which exact OS version are you using when this happens? Do you have any pending updates?
We hope a normal restart can help quickly resolve this.
Cheers!
Yes, thank you. Signing out of the Apple ID and restarting the phone, then signing back in to the Apple ID worked.
iTunes review loop
