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My Face ID is not working on my iPhone X and I don’t know if is gonna be fixed if I install the new 15.3.1 iOS version?

My Face ID is not working on my iPhone X and I don’t know if is gonna be fixed when I install the 15.3.1 new iOS version

iPhone X, iOS 15

Posted on Feb 10, 2022 8:47 PM

Reply
1 reply

Feb 11, 2022 4:03 PM in response to kwadwo82

Hello kwadwo82,


Thanks for reaching out to us in Apple Support Communities about Face ID not working on your iPhone. We're happy to help by looking into this more! 


It's always a good idea to have the most up to date software installed on your iPhone. The following support article provides some additional troubleshooting steps to try for this behavior:


If Face ID isn't working on your iPhone or iPad Pro - Apple Support


Hope this helps.


Best Regards.


My Face ID is not working on my iPhone X and I don’t know if is gonna be fixed if I install the new 15.3.1 iOS version?

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