Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam? On my minl

I received a message which has block my mini Mac with a state that I had been infected with spyware. It gave a message to call 1-845-267.-****- Apple Helpline. Is this a scam?


[Personal Information Edited by Moderator]

Mac mini, macOS 10.14

Posted on Feb 11, 2022 7:55 AM

Reply
Question marked as Best reply

Posted on Feb 11, 2022 8:22 AM

Yes that is a scam.


Hold the power button for 10 seconds to shutdown the Mac Mini.


Startup in Safe Mode followed by a normal restart,

https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac


Download and run the free version of,

https://www.malwarebytes.com/

2 replies

Scam? On my minl

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.