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Level 1

4 points

phone wont restart

I am unable to click on any of my apps or make phone calls, etc. I cant even power off my phone

iPhone 13 Pro Max, iOS 15

Posted on Feb 11, 2022 7:58 AM

Top-ranking reply

Level 7

26,059 points

Posted on Feb 11, 2022 8:00 AM

Hello there!

That is how you do a “hard reset”. See below:

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

- Press and quickly release Volume UP button
- Press and quickly release Volume DOWN button
- Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

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