I recently got an update on my Macbook Air M1 and somehow, I no longer have my printer installed. Even worse, I can't seem to install a driver. Adding a printer doesn't display the one I currently have on my network. Any ideas?
My printer is the HP Officejet Pro 8710. Not sure if they updated from HP. If they did, I went to HP and downloaded another set of drives. They installed just fine. But when I went in to add them by clicking the + button, no printers were there. It's odd. I'm going to try matching my Wi-Fi which is on 5G to match the printer 2G to see if that makes a difference. Really odd though. BRB.
Edit: That did it but let me explain the details. What I mean is, after the update, when my MacBook Air reconnected to Wi-Fi, it grabbed Wi-Fi from my Wi-Fi extender located in the back of my house. Which apparently has one bangin' signal even where it's located. Anyway, then I re-connected to my 5G band, the printers reappeared. Mystery solved.
My printer is the HP Officejet Pro 8710. Not sure if they updated from HP. If they did, I went to HP and downloaded another set of drives. They installed just fine. But when I went in to add them by clicking the + button, no printers were there. It's odd. I'm going to try matching my Wi-Fi which is on 5G to match the printer 2G to see if that makes a difference. Really odd though. BRB.
Edit: That did it but let me explain the details. What I mean is, after the update, when my MacBook Air reconnected to Wi-Fi, it grabbed Wi-Fi from my Wi-Fi extender located in the back of my house. Which apparently has one bangin' signal even where it's located. Anyway, then I re-connected to my 5G band, the printers reappeared. Mystery solved.
Which exact printer make & model do you have? Regardless, did you check to see if the printer manufacturer has updated drivers for this particular printer on their support site? Updating should not remove any drivers ... unless they are incompatible.
Ok, so the update to your Mac notebook was not the issue, but your wireless network ended up being the culprit. I'm glad you got it working and providing us with your solution. Thanks.
After recent update on Macbook Air M1, printer is gone
