Help! No longer able to change colored tags on files created by others
At work, we use colored tags to show the status of documents. Person A generates a document, tags it green to show it's new, puts it in a folder on the server. Person B uses the document and marks it complete by turning off the green and tagging it red. This works for us, because everyone can quickly see which items are new and which are completed.
Recently, Person B is unable to turn off the green tag. When he right-clicks or uses the File pull-down menu, the little green tagging circle does not seem to be activated -- there's no checkmark or plus sign. So nothing to click to turn it off. However, in a finder window, the document is clearly tagged green.
I am Person A. I am new to this particular workflow and Person B is starting to get annoyed.
I am having the same problem with some documents created by Person C. I can't turn off C's tags.
MacBook A (M1, 2020) Monterey 12.0.1.
I'm remote. Person B and Person C are at the office.
Thanks in advance for a solution!
MacBook Air 13″, macOS 12.0