No download option on my iMac for AppleTV+ movies???

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SueC. Author

Level 1

9 points

No download option on my iMac for AppleTV+ movies???

I see no CLOUD icon to use for downloading any AppleTV+ content. Where is the cloud icon?

Posted on Feb 11, 2022 4:58 PM

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Answer 1

Top-ranking reply

babowa

Level 9

78,562 points

Feb 11, 2022 5:43 PM in response to SueC.

I am running the same OS version; currently I do not have a subscription (I cancelled mine last year), but looking at the available information, I see nothing about being able to download it - watch it,, yes - download, no. At least not via Apple TV running in your browser on a Mac.

There may be an option if you have an Apple TV device - I am not familiar with their options or terms.

Edit: I just found some information:

https://support.apple.com/en-us/HT210074

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Answer 2

babowa

Level 9

78,562 points

Feb 11, 2022 8:21 PM in response to SueC.

It took a while, but we may have the answer here

https://support.apple.com/guide/tvplus/mac-apd53158ab1f/1.0/web/1.0

Seems you need10.15 at a minimum.

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Answer 3

rkaufmann87

Level 10

148,458 points

Feb 11, 2022 5:19 PM in response to SueC.

What version of Mac OS is installed on your computer?

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Answer 4

SueC. Author

Level 1

9 points

Feb 11, 2022 5:25 PM in response to rkaufmann87

10.13.6

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Answer 5

rkaufmann87

Level 10

148,458 points

Feb 11, 2022 5:05 PM in response to SueC.

Please read Writing an effective Apple Support Communities Question and. please re-write your question so that it includes context. Once we understand the context of your situation and question then we can understand what you are asking and then begin to help.

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Answer 6

SueC. Author

Level 1

9 points

Feb 11, 2022 5:48 PM in response to SueC.

Right. That is what I had read online and tried to find the icon. It is not displayed anywhere when I open the AppleTV+ site.

Tap or click the download button next to the TV show or movie.

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Answer 7

SueC. Author

Level 1

9 points

Feb 11, 2022 5:10 PM in response to rkaufmann87

Sorry. OK, context. When I open AppleTV+ app on my iMac and look for a way to download a movie, I read that there is a cloud icon next to a movie title that will allow me to download it from my computer to watch it online. I find no such icon. Where would I look for it?

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Answer 8

SueC. Author

Level 1

9 points

Feb 11, 2022 5:46 PM in response to babowa

I just got an email today from Apple talking about download ability . . . but perhaps it is for newer O.S. versions. I am waiting for the new chip before I buy a new machine . . . so . . .

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Answer 9

SueC. Author

Level 1

9 points

Feb 11, 2022 9:42 PM in response to babowa

Thanks. Yes, I figured it was something like that. My O.S. is old. Hope to update soon with a new machine.

I appreciate you finding that info. THANK YOU!

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No download option on my iMac for AppleTV+ movies???

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