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Cannot purchase music on Netease Music app

I would like to ask why I cannot make payment for a song that I would like to buy on Netwase Music app. It tells me to get help from the assistance so please help me out. I have the screenshot here as well. Thank you!

Posted on Feb 11, 2022 10:31 PM

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Posted on Feb 11, 2022 10:40 PM

Click here and ask the iTunes Store staff for assistance. Only they will know.


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Cannot purchase music on Netease Music app

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