return airpods

Hi,

Sorry to hear you are having issues with your AirPods.

If the AirPods were purchased from Apple, you would want to take a look at Returns & Refunds - Shopping Help for further support.

As for connectivity issues, I would recommend taking a look into these articles to resolve your issue:

• Connect your AirPods and AirPods Pro to your iPhone
• If your AirPods won't connect
• How to reset your AirPods and AirPods Pro
• If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch

Hope this helps.

jed43 Said:

"return airpods: How do I return my airpods for refund because they will not connect."

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Provide the Device:

What device are you trying connect these to? It may be on the device itself --not the AirPods.

Troubleshooting AirPods Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:

•  If your AirPods Won't Connect – Apple Support

• If your Left or Right AirPod isn't Working - Apple Support

• Connect and Use your AirPods and AirPods Pro – Apple Support

B. Verify the Balance:

1. Go to: Settings
2. Tap: General
3. Tap: Accessibility
4. Scroll Down: to Hearing
5. Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support