This apple ID is not active

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Level 1

4 points

This apple ID is not active

Guys, today, out of the blue, I got a system message on my MAC asking me to enter my apple ID password. When I tried to do that, it said "this apple id is not active". I have no idea whatsoever why it's not active, since I've never stopped using it since I created it a few days ago.

Anyway, now I have a huge problem on my hands, 'cause I cannot log into that apple ID, I can't reset its password (not that there's a need for that, cause I remember it perfectly), I can't sign out of that apple ID because I would need to turn off find my mac and I can't do that without the **** password. So, basically, I can't do ANYTHING.

Apple does not have an online chat or an e-mail through which I can get some help, and since it's saturday night now, i'm gonna have to wait until monday to get a call with them.

Can anybody help me with this? If there's anyway to restore this mac without having to enter this password, I would do it.

MacBook Pro (2020 and later)

Posted on Feb 12, 2022 5:19 PM

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Answer 1

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Eric Root

Level 10

684,123 points

Feb 12, 2022 5:23 PM in response to vmalheiros16

Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support. -

Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)

Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.

Apple Support schedule phone call. -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

From the Apple Support article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support. *

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This apple ID is not active

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