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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

4 points

My air pods pro will not connect to any oy my apple devices

Airpod pros not connecting. They are not showing up on my devices with them next to device. I have been to the apple store and still not connecting

Posted on Feb 12, 2022 6:36 PM

Top-ranking reply

Level 3

654 points

Posted on Feb 12, 2022 6:45 PM

Hi,

You can try resetting your AirPods by following the instructions here: https://youtu.be/1bZBzysLuEw
Try keeping the AirPods plugged in for a few hours to make sure the battery is full and functioning properly.
Since you have already went to the Apple store, I assume you already tried many troubleshooting steps with and Apple employee. Because of this, it could be that the AirPods are faulty and may need to be replaced.
For more information, visit: https://support.apple.com/HT207974

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