Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Account disabled

Hello,

my account has been disabled in the app store and iTunes.

why and what is the solution???

Posted on Feb 12, 2022 7:58 PM

Reply
Question marked as Best reply

Posted on Feb 12, 2022 8:00 PM

There's a problem with your payment information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.


(214077)

2 replies

Feb 12, 2022 8:14 PM in response to alshaimaa90

alshaimaa90 Said:

"Account disabled: Hello, my account has been disabled in the app store and iTunes. why and what is the solution???"

-------


Troubleshooting a Disabled Apple Account:


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support.


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

Account disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.