iphone 7

shaelyn192 Said:

"iphone 7: my old iphone 7 isn’t turning on & i’ve tried to hard reset it but that isn’t working either & i need the phone"

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Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support

No Success?

Refer the the following for troubleshooting techniques.

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPhone is Stuck on the Apple Logo - Apple Support

• If you Need More Help - iPhone - Apple Support

Hello there!

Please follow the steps in the following link for support with this issue:

If your iPhone won't turn on or is frozen