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My ipad air 4 doesn't charge - usb-c - using right cable and force restarted a few times

I have an ipad 4 wifi-cellular - doesn't charge any more. Used right cable and force restarted sevral times.


iPad Air 3 Wi-Fi

Posted on Feb 13, 2022 12:20 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2022 12:30 AM

Were you experiencing any iPad performance issues prior to reaching the current state that it is in? Were there any indicators pointing to a failing battery?

You can follow the instructions in this guide published by Apple 👉 If your iPad won’t charge.

If the information in the above link does not help, then perhaps it is a good idea to have your iPad examined at the Apple Store or at an Authorized Serivce Center for diagnosis and a resolution.


Axel F.

2 replies
Question marked as Top-ranking reply

Feb 13, 2022 12:30 AM in response to Oleeva2015

Were you experiencing any iPad performance issues prior to reaching the current state that it is in? Were there any indicators pointing to a failing battery?

You can follow the instructions in this guide published by Apple 👉 If your iPad won’t charge.

If the information in the above link does not help, then perhaps it is a good idea to have your iPad examined at the Apple Store or at an Authorized Serivce Center for diagnosis and a resolution.


Axel F.

Feb 13, 2022 12:31 AM in response to Oleeva2015

If you already tried (to no avail) all the steps provided in the support article that led you here + forced restarts of your iPad, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My ipad air 4 doesn't charge - usb-c - using right cable and force restarted a few times

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