Refund for fraud payments

Could I get a refund if someone hacked into my phone without me knowing and spend money with my Apple Pay?


i have found out someone has been hacking me and using my phone as a source for their gambling.. since the 7th of February they’ve been hacking and using my money!!



iPhone 8 Plus, iOS 15

Posted on Feb 13, 2022 8:05 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2022 8:14 PM

For all Apple billing inquiries and refund requests, use this link:

Subscriptions and Billing - Official Apple Support

But I think you might have better results going directly to the credit card company. Or possibly the gambling app.

How to contact an app developer - Apple Support


Also you should follow these steps:

If you think your Apple ID has been compromised - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 13, 2022 8:14 PM in response to fares79

For all Apple billing inquiries and refund requests, use this link:

Subscriptions and Billing - Official Apple Support

But I think you might have better results going directly to the credit card company. Or possibly the gambling app.

How to contact an app developer - Apple Support


Also you should follow these steps:

If you think your Apple ID has been compromised - Apple Support


Feb 13, 2022 8:21 PM in response to fares79

fares79 Said:

"Refund for fraud payments: Could I get a refund if someone hacked into my phone without me knowing and spend money with my Apple Pay? i have found out someone has been hacking me and using my phone as a source for their gambling.. since the 7th of February they’ve been hacking and using my money!!"

-------


Compromised Account:

Do these things to secure your account.


A. Verify your Devices:

Verify that all device are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support


B. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.


C. Contact Apple Support:

Being that you think your account has been hacked, perform the above, and contact Apple Support, ASAP. They'll run you through the fix.

Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Refund for fraud payments

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