Cannot Reset Security Questions We don’t have sufficient information to reset your security questions.

See this Apple article: If you forgot the answers to your Apple ID security questions

https://support.apple.com/en-us/HT201485

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

Raicya: People getting that error message have already tried the procedure in the article.

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