Official Apple help may be found through Get Support
https://getsupport.apple.com/
Or an Apple Genius page may route in your region.
• Genius Bar Reservation and Apple Support Options - Apple
https://www.apple.com/retail/geniusbar/
There may be other help in official Apple site pages, such as this:
• My Support - Official Apple Support
https://support.apple.com/my-support
This likely has an inner component to direct you to regional help.
There are phone numbers that take one to retail or corporate yet..
..I've no way of knowing which ones do what, if anything at all..
Due to nature of this 'Volunteer' user-to-user help discussion.
Contact - How to Contact Us - Apple (UK)
https://www.apple.com/uk/contact/
"For other enquiries, contact Apple
Store Customer Service on 0800 048 0408. Lines are open Monday-Friday
08:00-20:00 and Saturday-Sunday 09:00-18:00. Shop with SignTime BSL"
From UK site above:
Contact Apple Support
Need service or support? Start your request online and we’ll find you a solution.
More ways to get help: