Level 1

4 points

bought refurbished Imac 27 inch, but previous user is still active. How to reboot?

bought refurbished Imac 27 inch, but previous user is still active. How to reboot?

Posted on Feb 14, 2022 2:32 PM

Reply

Similar questions

How do I reboot my IMac from a lock 🔒 icon How do I reboot my IMac from a lock 🔒 icon
219 1
I accidentally restarted my dads MacBook Pro how do I get it back to normal? I wanted to shut it down and then start it so my apps will be quitted...
918 1
how to restore a MacBook Pro to factory settings I have a 3 month old MacBook Pro and want to reboot it to factory settings because strangely it isn't working properly. How do I reboot?
11510 3

2 replies

Level 10

227,772 points

Feb 14, 2022 2:38 PM in response to fa179

Sounds like you didn't buy "refurbished", you bought "used". They did not properly prepare it for sale.

Reply

Level 10

265,150 points

Feb 14, 2022 2:35 PM in response to fa179

Purchased from which merchant? What is their return/refund policy?

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

bought refurbished Imac 27 inch, but previous user is still active. How to reboot?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up