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It won't let me sign in my iPad

I tried to sign in but this happens

Posted on Feb 14, 2022 2:39 PM

Reply
Question marked as Best reply

Posted on Feb 14, 2022 2:48 PM

You need the AppleID and password used to initiate the Activation Lock

on that iPad.


If you forgot your Apple ID  - Apple Support


If you forgot your Apple ID password  - Apple Support


If you were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPad retailer showing

the serial number of the iPad, make a genius bar

reservation and bring in the receipt, iPad, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered 

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/


Activation Lock page: https://al-support.apple.com/#/getsupport

2 replies
Question marked as Best reply

Feb 14, 2022 2:48 PM in response to arielsoncruz2011

You need the AppleID and password used to initiate the Activation Lock

on that iPad.


If you forgot your Apple ID  - Apple Support


If you forgot your Apple ID password  - Apple Support


If you were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPad retailer showing

the serial number of the iPad, make a genius bar

reservation and bring in the receipt, iPad, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered 

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/


Activation Lock page: https://al-support.apple.com/#/getsupport

It won't let me sign in my iPad

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