Charged on my card for something I did not subscribe
I was charged for a subscription that was cancelled on the day it was supposed to be for the free trial I want my money back please
iPhone SE, iOS 15
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Amenb Said:
"Charged on my card for something I did not subscribe: I was charged for a subscription that was cancelled on the day it was supposed to be for the free trial I want my money back please"
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Troubleshooting Unfamiliar Charges:
Two things...
I. Contact Apple Support:
Go Here: Verify Unfamiliar Charges - Apple Support
For Financial Assistance, contact Apple. Support. These are user-to-user forums. We are not Apple. Apple barely reads these site on their own time, as it is. When calling, request to speak with the Apple iTunes Store Staff. Here is the information for contacting Apple Support:
Apple Phone Support:
- Contact Us - Choose Locations
- U.S. (800)MY-APPLE
- Proceed from there as Necessary
and...
II. Secure your Account:
Do these things to secure your account.
A. Verify your Devices:
Verify that all device are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
B. Modify your Credentials:
Having been stollen, someone lily has your credentials. So, by all means, modifying them.
- Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
- Associate: a different method of payment to your account
- Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option
