My front camera is black in everything

lawson273 Said:

"My front camera is black in everything: I have a iPhone 13 and recently my front camera will not work. I open my camera app face it to the front and it is just black."

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Troubleshooting a Black Camera:

Did this start after a recent update? If so, see the last item (D.)

A. Disable then Enable Cameara:

1. Go to: Settings
2. Tap: Screen Time
3. Tap: Content & Privacy Restrictions
4. Enter: Keycode
5. Tap: Allowed Apps
6. Tap: Camera (So it is Green-Colored)

B. Restart iPhone:

Go Here: Restart your iPhone - Apple Support

C. Are you Using a Case?

Make sure that the back camera is not covered(somewhat) - For note: the microphone part is located between the lens and the flash. So, make sure all is not covered.

as a last resort...

D. Restore form a Backup:

Have a backup of your iPhone prior to this occurrence? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration. If not backup, then know to always have one created prior to installing an update, to avoid things like this in the future. So, create a backup, prior to this restoration.

lawson273 Said:

"My front camera is black in everything: I have tried all these steps yet my front camera is black. Using iPhone 13 pro max and iOS 15.3.1."

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Thank you for the update.

A. Ever Replaced the Camera?:

Did you have this camera replaced, in the past? If so, take it back to the person(s) who installed the new camera, and have them replace it with a genuine camera that is fully functional. They should have known better.

B. How New is this iPhone?

When was this iPhone purchased? If it was purchased from Apple, then know that you have 14 days to return it. If it has been more than 14 days, then know that this iPhone comes with a one-year, out-of-the-box, limited-warranty. So, get this serviced. If found to be a faulty device, there may be no cost on your part.

Contact Apple Support:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I have tried all these steps yet my front camera is black. Using iPhone 13 pro max and iOS 15.3.1.