Syncing Contacts from iphone to mac

I have a new iphone and all of my contacts are on the phone, not in the address book on my mac. Syncing the phone doesn't seem to do anything. I also signed up for mobile me, and the phone will sync with mobile me, but again not with the address book on the mac.

Any thoughts?

macbook pro, Mac OS X (10.6.4), 3gs running os4.01

Posted on Aug 8, 2010 8:44 AM

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13 replies

Aug 8, 2010 8:58 AM in response to jimmcginnis

When not syncing contacts over the air with a MM account on an iPhone, you can sync contacts direct with the Address Book on your Mac via the iTunes sync process which must be selected under the Info tab for your iPhone sync preferences with iTunes.

Is the Address Book on your Mac being synced with your MM online address book and if so, do you have sync automatically selected for this data on your Mac?

Aug 8, 2010 9:10 AM in response to Allan Sampson

I have disabled the mobile me account for the moment and removed that account from the phone. When it was active, the contacts were syncing between the phone and MM. However, MM was not syncing with the address book on the macbook.

Now with MM disabled on the macbook (i have signed out from MM in preferences) and rechecked the sync contacts option in iTunes I still cant get the info off of the phone and into address book. I suspect there is something wrong with the address book. Is there a way to reset it or delete and rebuild the data file for the address book?

Aug 8, 2010 9:28 AM in response to jimmcginnis

I have disabled the mobile me account for the moment and removed that account from the phone. When it was active, the contacts were syncing between the phone and MM. However, MM was not syncing with the address book on the macbook.


As I've already asked which you didn't answer - do you have syncing contacts selected for your MM sync preferences on your Mac and if so, do you have sync automatically selected? This is set at System Preferences > MM under the Sync tab for your MM account preferences.

When there are contacts in the Address Book on your Mac and contacts on your iPhone, you should be provided a merge prompt with the first sync for this data.

Try resetting the sync history on your Mac which is done via iSync preferences with the iSync application located in your Applications folder.

If no change after that, since the contacts in the Address Book on your Mac are available with your MM online address book, create a backup for your Address Book contacts on your Mac to be safe. File > Export > Address Book Archive.

Follow this by deleting all contacts and Groups except for one contact. Try syncing and you should be provided a merge prompt which you want to select. If successful, create a backup for this data with the Address Book on your Mac - keeping both archives.

Sync the Address Book again with your MM online address book. You should be provided a merge prompt, which you want to select.

Aug 8, 2010 9:47 AM in response to Allan Sampson

Sorry - you can't set MM preferences when you are not signed into a MM account. When I was signed in, yes, syncing contacts was checked. and I was asked to merge, and I have done the reset the sync data. In all cases, the addresses stay on the phone and in MM, but do not get get to the address book.

I have taken MM out of the equation and I am trying to get the contacts in the phone to get into the address book on the mac via USB connection. when i create a new record on the mac - it syncs to the phone, but new record on the phone does not go to the mac.

Aug 19, 2010 3:02 AM in response to jimmcginnis

I have exactly the same problem. I have an Iphone 3G, iOS 4.0.2. I am not a Mobile Me user.

Transfer of contacts from MacBook Pro to iPhone -->works perfectly
Transfer of contacts from iPhone to MacBook Pro --> does not work any more.

I am not sure when I started to have this issue, but I know that till a few months ago the sync work perfectly (I own the Iphone since Dec 2008).

Could the issue be linked to the new iOS 4?

Any help would be greatly appreciated!

Sep 20, 2010 6:33 AM in response to Enzo1980

Hi Enzo, I'm having the same problem with an iPhone 4 running iOS 4.1, i.e. I have several contacts that have been created on the iPhone, which are not syncing with the Address Book via iTunes.

I've tried the following with no success so far:
1. Resetting sync history
2. Exporting, deleting and reimporting the entire Address Book.
3. Deleting Address Book preferences / data.
4. Restoring the phone from backup.

Can you confirm if you're aware of a way to discover the corrupt contact, or did you simply recall you'd imported via Bump? I have a recollection of doing the same in the past, but unfortunately I can't recall which contact.

Thanks,

Stuart

Message was edited by: stookerr

Sep 20, 2010 6:56 AM in response to stookerr

Hi all,

I just discovered the culprit...myself I'm afraid 😐

I recalled that I'd recently started syncing contacts from an Exchange account. New contacts created on the phone were being created by default under the that Account.

The contacts had in fact synced successfully with Exchange...I simply hadn't noticed.

So, I changed the default account to 'From my Mac' under:
Settings > Mails, Contacts, Calendars > Contacts > Default Account.

I had to re-import the missing contacts manually to the local Address book, but that was the cause of the problem...in my case.

Hope that helps some of you out there!

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Syncing Contacts from iphone to mac

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