You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Andrey7991 Author

Level 1

4 points

Unblock dead grandfather's iPhone iCloud

Recently my grandfather died. Grandpa used IPhone 7 Plus. I got his phone. Now I want to give it to my sister because it is in good condition. Now I can't get out of iCloud, which has become blocked. I know both my username and password, but I can't sign out of iCloud. iCloud mail is also blocked to restore access. One security question I remember and the second I can not remember. Help me please. Thanks!

[Personal Information Edited by Moderator]

iPhone 7 Plus

Posted on Feb 15, 2022 3:24 AM

Top-ranking reply

ckuan

Level 10

120,776 points

Posted on Feb 15, 2022 3:37 AM

Start here => How to request access to a deceased family member's Apple account - Apple Support

View in context

Unblock dead grandfather's iPhone iCloud

Similar questions