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360rnd Author

Level 1

4 points

Loosing Audio

I lose audio on my iMac during ZOOM meetings. Any thoughts to resolve it?

iMac 21.5″, OS X 10.10

Posted on Feb 15, 2022 9:26 AM

Top-ranking reply

rkaufmann87

Level 10

143,826 points

Posted on Feb 15, 2022 9:48 AM

Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.

Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.

Next, please restart normally and please retest.

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Loosing Audio

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