User profile for user: ToffeeApple321
ToffeeApple321 Author
User level: Level 1
4 points

My new iphone XR wont let me review my account to download apps

Yes

Posted on Feb 15, 2022 1:15 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,323 points

Posted on Feb 16, 2022 5:25 PM

You are welcome. Log into your account in the App Store/iTunes and you should be able to change/verify it there.


Apple ID has not yet been used with the iTunes store. Please review your account information   -


This Apple ID has not yet been used with … - Apple Community


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
685,323 points

Feb 16, 2022 5:25 PM in response to ToffeeApple321

You are welcome. Log into your account in the App Store/iTunes and you should be able to change/verify it there.


Apple ID has not yet been used with the iTunes store. Please review your account information   -


This Apple ID has not yet been used with … - Apple Community


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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User profile for user: ToffeeApple321
ToffeeApple321 Author
User level: Level 1
4 points

Feb 16, 2022 3:12 PM in response to Eric Root

Sorry took so long due to working.

I go to apps to try to download an app and asks me to sign in with I.d which I do and then it comes up with a further message to sign in again to review as first time used to sign into to App Store . I do this but I get nowhere with the message repeating so I eventually cancel.

Apple informed me it was a known issue on their side for new customers and they would inform me when resolved that was Monday.

prior to this I was supported by staff on helpline x twice to transfer my data from Android which has been successful but each time we tried to enter my iPhone account details e.g address etc it came up errors which wouldn’t resolve whatever they got me to try. I am not sure if problems related.

Thank you for your time

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My new iphone XR wont let me review my account to download apps

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