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How long does a refund take?

Hello, Did anyone tried cancelling their order from the apple store online? I received an email stating I haven’t billed for the product but I didn’t receive the money yet on my bank account. It has been more than 15 days that i have cancelled my order. I just want to know how long did it take for the refund? ImI’m from Philippines.


[Re-Titled by Moderator]

Posted on Feb 15, 2022 4:32 PM

Question marked as Top-ranking reply

Posted on Feb 15, 2022 6:10 PM

Hi SadAppleUser, Here is the answer to your question:

Returns & Refunds - Shopping Help - Apple


"If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account."


13 replies
Question marked as Top-ranking reply

Feb 15, 2022 6:10 PM in response to Community User

Hi SadAppleUser, Here is the answer to your question:

Returns & Refunds - Shopping Help - Apple


"If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account."


Feb 15, 2022 8:35 PM in response to Tim_4_All

I have everything ready cancelled order# date and time . Please help me get the refund . I am student by profession and its a huge amount for me

How long does a refund take?

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