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Restore I phone or set up new phone.

Help I bought a new phone and started taking pictures and videos and now that I’m back home I need to upload my photos to my computer. When I plug my phone in it asked me to update as a new phone or from a back up. I don’t want to loose my photos what can I do?

iPhone XR

Posted on Feb 15, 2022 7:16 PM

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Question marked as Apple recommended

Are you trying to use the photo app on your computer?

Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support


You could also upload the photos to iCloud and copy them again to your computer after that:

Archive or make copies of the information you store in iCloud - Apple Support

Posted on Feb 16, 2022 12:51 AM

1 reply
Question marked as Apple recommended

Feb 16, 2022 12:51 AM in response to Kamillion88

Are you trying to use the photo app on your computer?

Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support


You could also upload the photos to iCloud and copy them again to your computer after that:

Archive or make copies of the information you store in iCloud - Apple Support

Restore I phone or set up new phone.

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