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Level 1

4 points

reset

how can i reset my iphone if i don’t know my apple id password and can’t turn off find my iphone

iPhone 11

Posted on Feb 15, 2022 9:26 PM

Best reply

Level 9

70,953 points

Posted on Feb 15, 2022 9:46 PM

If you have the original purchase receipt, contact Apple Support and ask them to disable the Activation Lock.

Follow the steps on this Apple page to do that:

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