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usayd240 Author

Level 1

4 points

Why is my TrueDepth camera not working when I just got my iPhone 12

Why is my TrueDepth camera not working when I just bought this phone

iPhone 12

Posted on Feb 15, 2022 9:40 PM

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Top-ranking reply

Level 8

36,521 points

Posted on Feb 15, 2022 9:49 PM

Follow the instructions here:

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Otherwise it may have failed due to a manufacturing defect, and if you just purchased it, it should be covered under warranty.

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1 reply

Top-ranking reply

Level 8

36,521 points

Feb 15, 2022 9:49 PM in response to usayd240

Follow the instructions here:

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Otherwise it may have failed due to a manufacturing defect, and if you just purchased it, it should be covered under warranty.

Reply

Why is my TrueDepth camera not working when I just got my iPhone 12

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