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Level 1

12 points

New AirPods don't allow press controls?

Just got some new AirPods - the new type. Had the previous type.

It says on the box you can tap on the AirPods to pause and FF etc. I can't get this to work on the new ones. Any tips?

iPhone 11 Pro Max

Posted on Feb 15, 2022 11:34 PM

Top-ranking reply

Community Specialist

Posted on Feb 17, 2022 6:53 AM

Hey add01,

It sounds like you're unable to pause audio content on your new AirPods.

If these are the newer AirPods, you will actually press on the stem of the AirPods to pause, rather than double-tapping which is the method to pause with 1st and 2nd generation AirPod. Make sure you're pressing on the stem as shown here: Pause, skip, and adjust volume with your AirPods and AirPods Pro - Apple Support.

Cheers!

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